Loan Servicing

Loan servicing new hires.

Audience

• New hires in a loan-servicing department

Project Description

• We converted 6 days of workshop content into 6 hours of e-Learning for a Fortune-100 client who had to change vendors 5 weeks before the courses were due.

Results

• We completed the courses on time, and the clients were pleasantly surprised.
• Later, they used those courses for additional employee groups, and asked us to produce a new, advanced course.